Rajan Clarity · Decision Engine · UK GDPR Compliant
ℹ️ This policy was last updated on 1 January 2025. It applies to all personal data collected by Rajan Clarity through the Decision Engine platform and associated services. Your privacy matters to us — we will never sell your data.
Rajan Clarity ("we", "us", "our") is the data controller for personal data collected through the Decision Engine platform and any associated services, including this website, the online assessment tool, report delivery, and session booking.
We operate under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
If you have any questions about how we handle your personal data, please contact us at contact@claritybyrajan.com before submitting a formal complaint.
We collect the following categories of personal data when you use our services:
Information you provide directly:
Data collected automatically:
We do not intentionally collect any special category data (such as health, race, religion, or political opinions) as defined under Article 9 of the UK GDPR. If you volunteer such information in a free-text field, it will be stored as part of your submission but not processed separately.
Under Article 6 of the UK GDPR, we are required to have a valid lawful basis before processing your personal data. We rely on the following bases:
| Processing Activity | Lawful Basis |
|---|---|
| Generating your personalised assessment report | Contract (Art. 6(1)(b)) — necessary to provide the service you requested |
| Processing payment for the full report | Contract (Art. 6(1)(b)) — necessary to complete the transaction |
| Sending you your report and order confirmation by email | Contract (Art. 6(1)(b)) — necessary to fulfil our service obligations |
| Storing your data in our leads database for service improvement | Consent (Art. 6(1)(a)) — you tick the GDPR consent box before submitting |
| Sending follow-up emails, guidance newsletters, or marketing | Consent (Art. 6(1)(a)) — you must separately opt in via Mailchimp |
| Analytics and service improvement (Google Analytics) | Legitimate Interests (Art. 6(1)(f)) — to improve platform quality; data is anonymised |
| Fraud prevention and platform security | Legitimate Interests (Art. 6(1)(f)) — to protect our users and services |
| Legal compliance (e.g. financial records) | Legal Obligation (Art. 6(1)(c)) — required by UK law |
Where we rely on legitimate interests, we have carried out a balancing test and determined that our interests do not override your rights and interests. Where we rely on consent, you may withdraw it at any time (see Section 8).
We use your personal data only for the following purposes:
We will never sell, rent, or trade your personal data to any third party for their own marketing purposes.
We share personal data only where strictly necessary. The third parties we use, and the data shared with each, are listed below. All are bound by their own privacy policies and data processing agreements.
We may disclose your personal data to law enforcement or regulatory bodies if required to do so by law, court order, or to protect the rights, property, or safety of Rajan Clarity, our users, or the public.
Some of our third-party service providers (including Stripe, OpenAI, Mailchimp, and Google) are based in the United States. This means your personal data may be transferred to and processed in countries outside the United Kingdom.
Where such transfers occur, we ensure an appropriate level of protection is in place through one or more of the following mechanisms:
You may request further details about the specific safeguards in place for any third-party transfer by contacting us at contact@claritybyrajan.com.
We retain personal data only for as long as necessary for the purposes described in this policy:
At the end of the retention period, data is securely deleted or anonymised such that it can no longer be attributed to you.
As a data subject under the UK General Data Protection Regulation and the Data Protection Act 2018, you have the following rights:
To exercise any of these rights, email us at contact@claritybyrajan.com with the subject line "Data Subject Request". We will acknowledge within 5 working days and respond fully within one calendar month (extendable to three months for complex requests, with notice to you).
You will not be charged a fee to exercise your rights. We may need to verify your identity before processing your request.
If you are unhappy with how we have handled your personal data, you have the right to
lodge a complaint with the Information Commissioner's Office (ICO) —
the UK's independent data protection authority.
📞 ICO Helpline: 0303 123 1113
🌐 Website: ico.org.uk/make-a-complaint
📮 Address: Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, SK9 5AF
We would appreciate the opportunity to address your concerns directly before you contact
the ICO. Please contact us first at
contact@claritybyrajan.com.
We use cookies and similar technologies on this website in accordance with the Privacy and Electronic Communications Regulations 2003 (PECR) and UK GDPR.
Essential cookies (no consent required):
Analytics cookies (anonymous):
What we do NOT use:
You can control cookies through your browser settings. Disabling essential cookies may prevent the assessment form from working correctly.
Our service uses AI (GPT-4o by OpenAI) to generate your personalised report. While this process is automated, the output is guidance only and does not constitute a legally or significantly binding decision about you.
Specifically:
We do not use your data for any automated profiling that produces legal effects or similarly significant decisions without human involvement.
We take the security of your personal data seriously and have implemented appropriate technical and organisational measures to protect against unauthorised access, loss, destruction, or disclosure:
In the event of a personal data breach that is likely to result in a high risk to your rights and freedoms, we will notify you without undue delay and, where required, notify the ICO within 72 hours of becoming aware of the breach.
Our service is directed at individuals aged 15 and over. We do not knowingly collect personal data from children under the age of 13. Where a user is between 13 and 15 years old, we recommend parental guidance.
If you believe we have inadvertently collected data from a child under 13, please contact us immediately at contact@claritybyrajan.com and we will delete it promptly.
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will:
We encourage you to review this policy periodically. Continued use of our service after changes are posted constitutes acceptance of the updated policy.
For any questions, requests, or concerns regarding this Privacy Policy or the way we handle your personal data, please contact us:
This Privacy Policy is governed by the laws of England and Wales. The supervisory authority for data protection in the United Kingdom is the Information Commissioner's Office (ICO).